Shipping: We do everything we can to ship your orders out as soon as possible. Your satisfaction is our priority! Orders are shipped out on the same business day, assuming your orders have been completed and paid by 14:00 PST. You will be notified by email with tracking number once your item shipped. None of our products is drop shipped. We warehouse and ship all of our products.We ship to the lower 48 states and selected international locations. We do not ship to FPO, APO or PO Box addresses. United States Shipping:We offer Free Shipping within the Lower 48 states with insurance included! All packages are sent via UPS Ground or Fedex. Delivery time is typically 1-5 business days. You may upgrade to UPS 3-day Selected during checkout. The delivery time 3-Day Select is typically 1-3 business days. Please be noted that, this service is designed for LESS time-sensitive items and is more recommended for Monday-Thursday orders. Orders on Friday may be processed on following Monday by UPS, according to UPS's policy. Returns: 1. We understand that sometimes an item may not turn out to be just what you need. Refund or replacement request is available within 2 weeks after parcel received & in original condition and packing. 2. Please contact us before returning items and we will provide the shipping address. DO NOT send without communication.